Have you ever called a company only for the telephone to ring and ring …….or for the call to be transferred to an answer phone?…. or worse the automated attendant,
“… Press 1 for Sales Press 2 for accounts…..3….4….5….Press 15 to speak to someone etc…”
I don’t know about you but what ever happened to making a call and speaking to a human being?
It’s easy for businesses to lose focus on Customer Service and just focus on cost cutting to increase their profit margin!
If a company chooses recorded messages instead of answering your call, then what other areas are they trying to skimp on?
Do these people really want to understand their clients’ needs, to then meet them? Perhaps not.
I think it’s extremely important that when you call a company you speak to someone straightaway. I feel it’s critical that an organisation is responsive to their prospective clients;
No one wants to wait days before seeing information; before receiving the details required allowing you to make a decision to go ahead.
So what about massage in the workplace is there a difference between one company and the next?
I think it comes down to a number of important points. Firstly is attention to detail, secondly is treating every client as unique and thirdly is having a 100% money back guarantee that you stand behind because you are confident of your superior service.
If you have never experienced massage in the workplace before or you haven’t experienced the Massage2Motivate difference then perhaps it’s worth giving us a call; it will be an experience to remember!
Most importantly, Have Fun!